CasinoCasino Privacy Policy — Our firm commitment to protecting your information

01 Introduction

casinocasino (website: casinocasino.ws) is a trusted online gaming platform for players in Bangladesh. We believe that protecting the privacy of your personal data is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy explains how casinocasino What information we collect, how it is used and protected, and what rights you have regarding it. We always aim to communicate everything clearly and plainly so there is no confusion.

This Policy casinocasino's website, mobile app, and other digital platforms. This policy comes into effect automatically when you use our services.

02 What Data We Collect

Registration Information

When you casinocasinoWhen you open an account with us, the following information is collected:

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Residential Address
• Preferred language and currency
• Password (in encrypted form)

KYC Verification Data

The following document information may be collected during identity verification:

• Copy of National ID or Passport
• Bank statements or mobile banking records
• Proof of Address Document

Automatically Collected Data

The following data is collected automatically while you use the platform:

03 How We Use Your Information

casinocasino Your data is used solely for the purposes listed below and for no other reason:

• Account Management: For login, password reset, and profile updates.
• Service Delivery: To process gameplay, deposits, and withdrawals.
• Identity Verification: To verify age and identity for fraud prevention and anti-money laundering compliance.
• Customer Support: To properly address your complaints and questions.
• Security Monitoring: To detect unusual activity on your account.
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: For analytics purposes to improve your gaming experience.
• Promotional Communications: Only to send you offers with your consent.

04 Data Sharing & Third Parties

casinocasino Your information is not generally shared with anyone. It may only be shared in the limited circumstances described below:

• Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and other payment services.
• Game Software Providers: Minimum necessary information may be shared with game providers.
• Legal Obligations: Data may be disclosed in compliance with court orders or regulatory authority requirements.
• Fraud Prevention: Limited data may be shared with security partners to prevent fraudulent activity.

All third parties in every instance casinocasinoContractually bound to uphold's privacy standards.

05 Cookie Policy

casinocasino Uses three types of cookies. The purpose of each is explained below:

Non-essential cookies can be disabled at any time through your browser settings, though some features may be affected as a result.

06 Data Retention Period

casinocasino Your data is not retained beyond what is necessary. Our retention policy is outlined below:

• Account Information: For the duration of your active account and 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction (in accordance with financial regulations).
• KYC Documents: 5 years after verification.
• Customer Support Records: 3 years from last contact.
• Marketing Data: Deleted immediately upon opt-out.

07 Your Rights

casinocasinoAs a user, you have the following rights:

To exercise any of the rights listed above, email us at support@casinocasino.ws. We will respond within 30 days.

08 Protection of Minors' Data

casinocasino's services are intended for users aged 18 and above. We never knowingly collect personal data from minors.

If we are informed that we hold data belonging to a minor, we will immediately delete that data and close the associated account.

09 Security Measures

casinocasino To protect your data, we use industry-leading security technology, including:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall: Advanced firewall system to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Data Backup: Backed up in multiple locations in encrypted form.
• Employee Training: Regular employee training on data protection.

Please note, however, that 100% security on the internet cannot be guaranteed. In the event of a security breach, registered users will be notified within 72 hours.

10 Privacy Policy Updates

casinocasino This Privacy Policy may be updated when necessary. If changes are made:

• The date of the latest update will be shown at the top of this page.
• Registered users will be notified by email of any significant changes.
• You will be notified via a banner or pop-up before the new policy takes effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you object to any changes, you may request to close your account.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@casinocasino.ws
• Write in the subject line: "Privacy Request"
• Response Time: Within 7 business days

Our Bengali-speaking support team is available 24/7. Any privacy-related concerns you have are treated with the utmost seriousness.